Terms and Conditions

Scope

 

If you have any questions, suggestions or criticism, please call us at +41 44 274 37 40 or send an e-mail to [email protected]. Please read these terms and conditions carefully as they apply to your orders.

By checking «I agree to Lars Müller Publishers' Terms & Conditions» at the opening of an customer account or placing an order you accept the present Terms and Conditions

Order and Delivery

When you place an order, we send you an e-mail with a receipt confirming your order and listing the details. In providing the goods for dispatch or by deliveries of the goods by the publisher, the sales contract is regarded as closed.

The availability of the desired product is subject to alterations at any time. The goods are shipped properly packaged by mail or by courier to customers worldwide. However, if the delivery delays or the goods seem damaged please contact us immediately. Please do not send us unsolicited goods back.

Free Shipping

We practice a free shipping policy across Europe and North America. Included are EU, EFTA and solidary states, such as Norway or Switzerland, as well as UK, USA and Canada. With free shipping, your order will be delivered 5-8 business days after all of your items are available to ship, including pre-order items.

To place an order online, do the following:

  1. Add your favorite books.
  2. Proceed to checkout via your stack.
  3. Ship your items to a single address.
    (Your billing address may differ.)
  4. Your choice of country determines whether your order is elegible for free shipping or not. In the latter case shipping costs will be displayed according to the weight of your books.
  5. Proceed to payment details and place your order.

We will process your order accordingly.

Terms of payment

Customer deliveries occur only against advance payment. This can be provided via PayPal, MasterCard or Visa. From our customers in Switzerland we accept direct advanced payments.

If the payment options are not sufficient for your needs or if you are a trader, please contact us via [email protected].

Confidentiality of data

We collect and process data in compliance with the applicable Swiss Data Protection Act. Your data is used for the proper handling of your order and to improve our product offerings and services.

Lars Müller Publishers will treat your data confidential and will not make it available to third parties unless it is necessary to process the data by third parties elsewhere at home or in a foreign country for operational reasons, e.g. processing your order, in which the third parties are obliged to maintain confidentiality oft he data by contract. Your use of the products or services offered by Lars Müller Publishers is connected to your agreement with the data processing described herein.

Governing law. Place of jurisdiction

This contract is subject to Swiss law. Sole place of jurisdiction is Zurich, Switzerland. Lars Müller Publishers, Zurich, June 2016

Lars Müller Publishers GmbH
Pfingstweidstrasse 6
CH-8005 Zürich